FAQ'S
WHAT ARE YOUR SAFETY MEASURES?
We will always adhere to the government guidelines HERE.
Although we do not enforce it, our guests and staff have the right to wear a mask.
Hand sanitiser will be provided on all of our tables.
CAN I CHANGE MY BOOKING?
Yes, when you make your enquiry, it goes into an unconfirmed booking list. We confirm enquiries by taking card details. No money is charged on your card. If there is a no-show on the day of your booking, a charge will occur. However, if for any reason you cannot make your booking and you let us know within the 48 hour time frame we can move your booking to another date with no charges.
DO YOU TAKE PARTY BOOKINGS?
Yes, whether it is your birthday, anniversary or you are getting married why not celebrate with us. Read more here .
For private hire, view more here
CAN I KEEP MY BOOKED TABLE ALL NIGHT?
We work on a 2-hour table allocation. After your sitting, you are welcome to join us at the bar – subject to government guidelines.
CAN UNDER 18S VISIT PLAYLIST LIVE?
No, we are strictly an over 18’s establishment.
Playlist Live operates a Challenge 25 policy in line with the standards set by the Retail of Alcohol Standards Group. Should you look under 25 you will be challenged for identification.
Accepted forms of Identification are:
- UK Driving Licence
- Passport
- Proof of age card such as the PASS card.
DO YOU HAVE A DRESS CODE?
We do not have an official dress code.
WHAT MUSIC DO THE MUSICIANS PLAY?
We are an all-request-based concept, so you decide. Write your song on one of our request slips and hand it to your waiter for our musicians to play. Our non-stop live music at your request is available on Fridays and Saturdays only.
I WAS AT YOUR BAR AND I LOST SOMETHING
If you lose something on your night with us, please email info@playlistlive.co.uk with as much information as possible.
WHAT IF I HAVE FOOD ALLERGIES?
We always want to cater for everyone on your table. If you have any allergies, please let the sales team know in advance. You can also view our allergen menu here
